Very rude quotation manager, just wanted a simple quote for some works on a flat roof, was meet with hostility due to apparent previous quotes that were not taken up, bad customer service...... avoid.
An amazing company that came to my rescue with a roofing issue. I can not recommend enough on how helpful, understanding and professional they are. If you are after a roofing service this is the company to call.
Incredibly helpful company, offered lots of advice on how to help sort our issue with inaccessible downpipes and weren't trying to sell expensive solutions for the problem - instead were really focused on what needed to be done and reassured us that some of the things we thought might need attention were not urgent. Based on our experience, when we need more doing in the future, I wouldn't consider asking anyone else.
I had extensive work done to my roof, chimney stacks and roof-level party walls by TCK Roofing and I am overall very happy with the result. This was not a low cost project. I wanted and got a thorough repair, backed up by a full statement of what had been done with a signed, dated and stamped 20 year guarantee certificate. I saw the work both in progress and at the end by going up onto the roof (supervised!).On the first occasion I went up, I was shown that more needed to be done than was originally quoted for. Worried by the extra cost I initially declined to have the extra work done, but TCK proved flexible and I changed my mind. At the end I saw that the work as a whole was careful, thorough and neat. Not cheap, but value for money in my judgement.On the personal side, Thomas Keaney was very courteous, helpful and informative, taking time to explain to me some relevant facts about roofing which a layman would not know. Apart from the scaffolders, there was no contracting out and no disappearing to work on another job. I was very happy with the considerate and respectful interactions I had with the TCK roofers Peter and Mario and their manager Eugene. Though working at home, I was not troubled at all. They sometimes had the radio on but kept it very quiet. They asked to plug in a power cable (passed through my letter box) and they asked to use my hose that was all. I was impressed by how hard they worked even during the searing heat, starting promptly at 8am and ending at 5pm every day. At the end of each day they tidied up and lifted the lower ladders away from the ground. After the work was finally done, they not only cleared up but also cleaned my back yard, leaving it in a far better state than they had found it. The scaffolders could have removed the scaffolding a couple of days earlier a very minor complaint and not the note I want to end on. Overall I feel I can strongly recommend TCK roofing.
TCK Roofing is a UK Roofing Contractor based in Watford, East of England. TCK Roofing is located at Gaddesden Cres, Watford, Garston Watford WD25 9QX, UK.
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